GENERAL CONDITIONS OF SALE

1. GENERAL INFORMATION

The ownership of this website www.magnopistachio.com (hereinafter, the “Website”) belongs to:

Magno Pistachio Limited Company
TAX ID: B72900087
Tax Address: Carretera de Jorquera nº17, 02249 Bormate (Albacete), Spain
E-mail: [email protected]
Contact phone number: +34 633 556 856

The activity developed through the Website consists of the online sale of pistachios, nuts and gourmet products.

2. PURPOSE AND SCOPE OF APPLICATION

These General Conditions regulate the purchase of products made by users through the Website.

The placement of an order implies the express acceptance of these General Conditions, as well as the Legal Notice, Privacy Policy and Cookies Policy.

Magno Pistachio reserves the right to modify these conditions at any time. Those in force at the time of purchase will be applicable.

3. THE USER

The access, navigation and use of the Web Site confers the condition of user.

The User declares:

  • Be over 18 years of age
  • Have the legal capacity to enter into contracts
  • Provide accurate and updated data

The Web Site is directed primarily to users residing in Spain and the European Union.

4. PURCHASING PROCESS

The purchase procedure is carried out entirely online through the Website.

The User will be able to select the products, add them to the cart and finalize the purchase following the indicated steps.

Once the order has been placed, the User will receive a confirmation e-mail with a summary of the purchase.

5. PRODUCT AVAILABILITY

All orders are subject to product availability.

In case of lack of stock or impossibility of supply, Magno Pistachio will inform the User and will proceed to the full refund of the amounts paid.

6. PRICES AND TAXES

The prices shown on the Web Site are expressed in euros (€) and include applicable taxes, unless expressly stated otherwise.

Shipping costs are shown before checkout and may vary depending on the destination and the amount of the order.

Magno Pistachio reserves the right to modify prices without affecting orders already confirmed.

7. PAYMENT METHODS

Accepted payment methods are those shown during the checkout process, which may include:

  • Credit or debit card (Redsys)

  • PayPal

  • Apple Pay

  • Google Pay

  • Other means enabled at checkout

Payment is subject to the authorization of the corresponding issuing entity.

8. BILLING

The User will receive confirmation of the order by e-mail.

The invoice may be requested and will preferably be provided in electronic format, in accordance with current regulations.

9. DELIVERY OF ORDERS

Shipping conditions, terms and costs are specifically detailed on the Shipping Information page, accessible from the Web Site.

Except in cases of force majeure, orders will be delivered within a maximum of 30 calendar days from confirmation of purchase.

10. CUSTOMER SERVICE

For any doubt, incident or complaint, the User can contact Magno Pistachio through:

[email protected]
+34 633 556 856

11. CLAIMS AND DISPUTE RESOLUTION

Magno Pistachio has official complaint forms available to consumers.

Also, in accordance with Regulation (EU) 524/2013, the User can access the online dispute resolution platform (ODR):
https://ec.europa.eu/consumers/odr/

12. APPLICABLE LAW AND JURISDICTION

These Terms and Conditions are governed by Spanish law.

In case of dispute, the parties shall submit to the Courts and Tribunals of the consumer’s domicile.