Privacy Policy

PRIVACY AND DATA PROTECTION POLICY

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, repealing Directive 95/46/EC (hereinafter RGPD), Law 34/2002 of 11 July, on information society services and electronic commerce (hereinafter, LSSI-CE) and the Organic Law 3/2018, on Personal Data Protection and guarantee of digital rights, MAGNO PISTACHIO SL guarantees the protection and confidentiality of personal data, of any kind provided by our customers, in accordance with the provisions of the General Regulation on the Protection of Personal Data.

The Data Protection Policy of MAGNO PISTACHIO SL is based on the principle of proactive responsibility, according to which the data controller is responsible for compliance with the regulatory and jurisprudential framework, being able to demonstrate it to the corresponding control authorities.

The data provided will be treated under the terms established in the RGPD; in this sense, MAGNO PISTACHIO SL has adopted the legally required levels of protection, and has installed all the technical measures at its disposal to prevent the loss, misuse, alteration, unauthorized access by third parties, exposed below. However, the user must be aware that Internet security measures are not impregnable.

Data controller: Who are we?

Name: MAGNO PISTACHIO SL
CIF: B72900087
Address: Carretera de Jorquera, nº 17, 02249, Bormate, Albacete
Telephone: 633556856
E-mail: [email protected]

Data processing: What data do we process and what is their origin?

Depending on the relationship that you may have with us, the following categories of personal data may be processed personal data, as well as obtaining the data from different sources:

Forms and contact calls: The data comes from the interested party or his/her representative. legal. The categories of data that will be processed are “Identifying data” (name, e-mail address and phone).

Request for quotations: The data comes from the interested party itself, or its legal representative. The The categories of data to be processed are “Identity” (name, e-mail, telephone).

Provision of services or sale of products: The data come from the data subject himself, or from his legal representative. The categories of data to be processed are “Identity data” (name, e-mail address, name of the legal representative). (e-mail, telephone, postal address) and “Economic” (bank details).

Sending of commercial communications: The data comes from the interested party, or from his or her legal representative. The categories of data to be processed are “Identity data” (name, e-mail address, name of the legal representative). e-mail, telephone, image). Express consent will be requested.

Purpose of processing: What will we use your data for?

Contact forms: All data provided by our visitors on the MAGNO PISTACHIO SL website will be included in the register of personal data processing activities, created and maintained under the responsibility of MAGNO PISTACHIO SL, essential to resolve doubts or requests for information sent by our visitors.

Customer service: All data provided by our customers will be included in the register of personal data processing activities, created and maintained under the responsibility of MAGNO PISTACHIO SL, essential to provide the services contracted by our customers, as well as to resolve any doubts or questions they may raise through our customer service channels.

Calls received: All the data provided by the interested parties who contact MAGNO PISTACHIO SL will be included in the register of personal data processing activities, created and maintained under the responsibility of MAGNO PISTACHIO SL, essential to solve the doubts or requests for information that they make to us.

Web visitors: We perform anonymized tracking of visitors to the MAGNO PISTACHIO SL website, in order to know which pages and services are most relevant to our potential customers.

Newsletter products and services: To customers who check the box of consent to send commercial communications / advertising, we will send information related to the products / services we offer.

Legitimacy of processing: Why do we need your data?

  • a) Contractual relationship: This is the relationship that applies when you contract any of our services.
  • b) Legitimate interest: To respond to any queries and complaints you may have and to manage the collection of amounts owed.
  • c) Your consent: If you are a user of our website, by checking the box on the contact form, you authorize us to send you the necessary communications to respond to your query or request for information and to send you advertising with your prior consent.

Recipients: With whom do we share your data?

We disclose your personal data to the entities necessary to achieve the purpose of the processing and to those entities to which we are obliged to do so in order to comply with any law.
In the event that, apart from the aforementioned cases, we need to disclose your personal information to other entities, we will request your prior permission through clear options that will allow you to decide in this regard.

Communication: Where could we send your data?

We will not make international transfers of your personal data for any of the purposes indicated.

Conservation: How long will we keep your data?

We will only retain your personal information for as long as is necessary to achieve the purposes for which it was collected. In determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests as described in this Privacy Notice and Cookie Policy.
In this sense, MAGNO PISTACHIO SL will keep the personal data once its relationship with you has ended, duly blocked, during the period of prescription of the actions that could derive from the relationship maintained with the interested party.
Once blocked, your data will be inaccessible to MAGNO PISTACHIO SL, and will not be processed except to make them available to public administrations, judges and courts, to address potential liabilities arising from the processing, as well as to exercise and defend claims before the Spanish Data Protection Agency.

Security: How will we protect your data?

We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and against unauthorized access, processing or disclosure, taking into account the state of technology, nature and risks to which the data is exposed. However, we cannot be held responsible for your use of the data (including username and password) you use on our website. Our staff follows strict privacy standards and where we engage third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.

Your rights: What rights can you exercise as a data subject?

We inform you that you may exercise the following rights:

  • a) Right of access to your personal data, to know which are being processed and the processing operations carried out with them;
  • b) Right to rectification of any inaccurate personal data;
  • c) Right to erasure of your personal data, where this is possible (for example, as required by law);
  • d) Right to limit the processing of your personal data when the accuracy, legality or necessity of processing the data is doubtful, in which case we may retain them for the exercise or defence of claims.
  • e) Right of opposition to the processing of your personal data, when the legal basis that enables us to process them is our legitimate interest. MAGNO PISTACHIO SL will stop processing your data unless it has a legitimate interest or it is necessary for the defense of claims, when this right applies.
  • f) Right to data portability, when the legal basis that enables us to process your data is the existence of a contractual relationship or your consent.
  • g) Right to revoke the consent given to MAGNO PISTACHIO SL.

To exercise your rights, you can do so free of charge and at any time by contacting us at Carretera de Jorquera nº17, 02249, Albacete, Bormate, or by writing to [email protected].

Protection of rights: Where can you file a complaint?

In case you understand that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:
Electronic site: https://www.aepd.es
Postal mail: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001, Madrid.
Telephone: 901.100.099 and 912.663.517.
Making a complaint to the Spanish Data Protection Agency does not entail any cost and it is not necessary to have the assistance of a lawyer or solicitor.

Updates: What changes may occur to this Privacy Policy?

MAGNO PISTACHIO SL reserves the right to modify this policy to adapt it to new legislation or jurisprudence that may affect its compliance.
In order to ensure compliance with the regulations on personal data protection, MAGNO PISTACHIO SL has received consulting and advisory services from ClickDatos.