{"id":4267,"date":"2025-12-12T16:53:43","date_gmt":"2025-12-12T15:53:43","guid":{"rendered":"https:\/\/magnopistachio.com\/return-and-withdrawal-policy\/"},"modified":"2025-12-12T22:34:06","modified_gmt":"2025-12-12T21:34:06","slug":"return-and-withdrawal-policy","status":"publish","type":"page","link":"https:\/\/magnopistachio.com\/en\/return-and-withdrawal-policy\/","title":{"rendered":"Return and Withdrawal Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4267\" class=\"elementor elementor-4267 elementor-4167\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6890b24 e-flex e-con-boxed e-con e-parent\" data-id=\"6890b24\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1386b2e elementor-widget elementor-widget-text-editor\" data-id=\"1386b2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1 style=\"text-align: center;\"><span style=\"font-family: Ubuntu;\">Return and Withdrawal Policy<\/span><\/h1><h3> <\/h3><h3><span style=\"font-family: Ubuntu;\">1. RIGHT OF WITHDRAWAL<\/span><\/h3><p data-start=\"462\" data-end=\"713\"><span style=\"font-size: 16px; color: #ffffff;\">In accordance with the provisions of Royal Legislative Decree 1\/2007, of November 16, 2007, the User, as a consumer, has the right to withdraw from the purchase contract <strong data-start=\"644\" data-end=\"680\">within 14 calendar days<\/strong>, without the need for justification.<\/span><\/p><p data-start=\"715\" data-end=\"916\"><span style=\"font-size: 16px; color: #ffffff;\">The withdrawal period shall end 14 calendar days from the day on which the User or a third party authorized by the User, other than the carrier, acquired material possession of the products.<\/span><\/p><h3 data-start=\"715\" data-end=\"916\">2. HOW TO EXERCISE THE RIGHT OF WITHDRAWAL<\/h3><p data-start=\"971\" data-end=\"1111\"><span style=\"color: #ffffff; font-family: Ubuntu;\">To exercise the right of withdrawal, the User must communicate his decision clearly and unequivocally to Magno Pistachio through:<\/span><\/p><p data-start=\"1113\" data-end=\"1168\"><span style=\"color: #ffffff; font-family: Ubuntu;\"><strong data-start=\"1116\" data-end=\"1143\"><a class=\"decorated-link cursor-pointer\" style=\"color: #ffffff;\" rel=\"noopener\" data-start=\"1118\" data-end=\"1141\">info@magnopistachio.com<\/a><\/strong><\/span><br data-start=\"1143\" data-end=\"1146\"><span style=\"color: #ffffff; font-family: Ubuntu;\"><strong data-start=\"1149\" data-end=\"1168\">+34 633 556 856<\/strong><\/span><\/p><p data-start=\"1170\" data-end=\"1284\"><span style=\"color: #ffffff; font-family: Ubuntu;\">It will not be necessary to use a specific form, and an express communication within the legal deadline will suffice.<\/span><\/p><h3 data-start=\"1170\" data-end=\"1284\">3. EFFECTS OF WITHDRAWAL<\/h3><p data-start=\"1324\" data-end=\"1600\"><span style=\"color: #ffffff; font-family: Ubuntu;\">In case of valid withdrawal, Magno Pistachio will reimburse the User <strong data-start=\"1396\" data-end=\"1425\">all payments received<\/strong>, including ordinary shipping costs (if any), within a maximum period of <strong data-start=\"1508\" data-end=\"1529\">14 calendar days<\/strong> from the date on which the decision to withdraw was informed.<\/span><\/p><p data-start=\"1602\" data-end=\"1759\"><span style=\"color: #ffffff; font-family: Ubuntu;\">The refund will be made using the <strong data-start=\"1642\" data-end=\"1665\">same means of payment<\/strong> used by the User for the initial purchase, unless expressly agreed otherwise.<\/span><\/p><p data-start=\"1761\" data-end=\"1922\"><span style=\"color: #ffffff; font-family: Ubuntu;\">Magno Pistachio may withhold reimbursement until it has received the products or until the User provides proof of their return, whichever occurs first.<\/span><\/p><h3 data-start=\"1761\" data-end=\"1922\"><span style=\"font-family: Ubuntu;\">4. EXCEPTIONS TO THE RIGHT OF WITHDRAWAL (FOOD PRODUCTS)<\/span><\/h3><p data-start=\"2001\" data-end=\"2151\"><span style=\"color: #ffffff; font-family: Ubuntu;\">In accordance with <strong data-start=\"2023\" data-end=\"2075\">Article 103 of Royal Legislative Decree 1\/2007<\/strong>, the right of withdrawal <strong data-start=\"2105\" data-end=\"2126\">shall not apply<\/strong> in the following cases:<\/span><\/p><ul data-start=\"2153\" data-end=\"2511\"><li data-start=\"2153\" data-end=\"2217\"><p data-start=\"2155\" data-end=\"2217\"><span style=\"color: #ffffff; font-family: Ubuntu;\">Products that may <strong data-start=\"2176\" data-end=\"2214\">deteriorate or expire quickly<\/strong>.<\/span><\/p><\/li><li data-start=\"2218\" data-end=\"2392\"><p data-start=\"2220\" data-end=\"2392\"><span style=\"color: #ffffff; font-family: Ubuntu;\"><strong data-start=\"2230\" data-end=\"2245\">Sealed<\/strong> products that are not suitable for return for reasons of <strong data-start=\"2298\" data-end=\"2337\">health protection or hygiene<\/strong> and that have been <strong data-start=\"2355\" data-end=\"2389\">unsealed after delivery<\/strong>.<\/span><\/p><\/li><li data-start=\"2393\" data-end=\"2511\"><p data-start=\"2395\" data-end=\"2511\"><span style=\"color: #ffffff; font-family: Ubuntu;\">Food products that have been <strong data-start=\"2433\" data-end=\"2471\">opened, handled or consumed<\/strong>, in whole or in part, after delivery.<\/span><\/p><\/li><\/ul><p data-start=\"2513\" data-end=\"2683\"><span style=\"color: #ffffff; font-family: Ubuntu;\">Consequently, <strong data-start=\"2533\" data-end=\"2617\">returns of opened or unsealed food products will not be accepted<\/strong>, unless the product is defective or there is an error in the shipment.<\/span><\/p><h3 data-start=\"2513\" data-end=\"2683\">5. RETURN OF DEFECTIVE PRODUCTS OR ERROR IN SHIPMENT<\/h3><p data-start=\"2753\" data-end=\"2948\"><span style=\"color: #ffffff; font-family: Ubuntu;\">In the event that the User receives a defective product or a product different from the one requested, he\/she must inform Magno Pistachio <strong data-start=\"2872\" data-end=\"2903\">as soon as possible<\/strong> through the contact details indicated.<\/span><\/p><p data-start=\"2950\" data-end=\"3185\"><span style=\"color: #ffffff; font-family: Ubuntu;\">Magno Pistachio will inform the User about the procedure to follow and, once the incident has been verified, will proceed to the <strong data-start=\"3071\" data-end=\"3122\">replacement of the product or full refund<\/strong>, including shipping and return costs that may apply.<\/span><\/p><h3>6. CONDITIONS OF RETURN<\/h3><p data-start=\"3225\" data-end=\"3281\"><span style=\"color: #ffffff; font-family: Ubuntu;\">In the event of a valid return, the User shall:<\/span><\/p><ul data-start=\"3283\" data-end=\"3617\"><li data-start=\"3283\" data-end=\"3368\"><p data-start=\"3285\" data-end=\"3368\"><span style=\"color: #ffffff; font-family: Ubuntu;\">Send the product in <strong data-start=\"3307\" data-end=\"3326\">perfect condition<\/strong>, unused and in its <strong data-start=\"3346\" data-end=\"3365\">original packaging<\/strong>.<\/span><\/p><\/li><li data-start=\"3369\" data-end=\"3475\"><p data-start=\"3371\" data-end=\"3475\"><span style=\"color: #ffffff; font-family: Ubuntu;\">Include all the elements that accompanied the product (packaging, documentation, invoice if applicable).<\/span><\/p><\/li><li data-start=\"3476\" data-end=\"3617\"><p data-start=\"3478\" data-end=\"3617\"><span style=\"color: #ffffff; font-family: Ubuntu;\">Ship without undue delay and, in any case, within a maximum period of <strong data-start=\"3555\" data-end=\"3576\">14 calendar days<\/strong> from the communication of the withdrawal.<\/span><\/p><\/li><\/ul><p data-start=\"3619\" data-end=\"3744\"><span style=\"color: #ffffff; font-family: Ubuntu;\">Except in cases of defective product or shipping error, the <strong data-start=\"3681\" data-end=\"3743\">direct cost of the return shall be borne by the User.<\/strong><\/span><\/p><h3 data-start=\"1170\" data-end=\"1284\">7. RETURN ADDRESS<\/h3><p data-start=\"3786\" data-end=\"3883\"><span style=\"color: #ffffff;\">Products should be sent to the following address, after prior communication with Magno Pistachio:<\/span><\/p><p data-start=\"3885\" data-end=\"4036\"><span style=\"color: #ffffff;\"><strong data-start=\"3885\" data-end=\"3922\">Magno Pistachio Limited Company<\/strong><\/span><br data-start=\"3922\" data-end=\"3925\"><span style=\"color: #ffffff;\">Carretera de Jorquera n\u00ba17<\/span><br data-start=\"3951\" data-end=\"3954\"><span style=\"color: #ffffff;\">02249 Bormate (Albacete), Spain<\/span><br data-start=\"3986\" data-end=\"3989\"><span style=\"color: #ffffff;\"><a class=\"decorated-link cursor-pointer\" style=\"color: #ffffff;\" rel=\"noopener\" data-start=\"3992\" data-end=\"4015\">info@magnopistachio.com<\/a><\/span><br data-start=\"4015\" data-end=\"4018\"><span style=\"color: #ffffff;\">+34 633 556 856<\/span><\/p><h3 data-start=\"3885\" data-end=\"4036\">8. WARRANTIES<\/h3><p data-start=\"3885\" data-end=\"4036\"><span style=\"color: #ffffff;\">The User has the legally established guarantees for the products purchased, in accordance with current consumer and user protection regulations.<\/span><\/p><p data-start=\"3885\" data-end=\"4036\"> <\/p><p> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return and Withdrawal Policy 1. RIGHT OF WITHDRAWAL In accordance with &#8230; <\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4267","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/magnopistachio.com\/en\/wp-json\/wp\/v2\/pages\/4267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/magnopistachio.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/magnopistachio.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/magnopistachio.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/magnopistachio.com\/en\/wp-json\/wp\/v2\/comments?post=4267"}],"version-history":[{"count":0,"href":"https:\/\/magnopistachio.com\/en\/wp-json\/wp\/v2\/pages\/4267\/revisions"}],"wp:attachment":[{"href":"https:\/\/magnopistachio.com\/en\/wp-json\/wp\/v2\/media?parent=4267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}